Last updated: April 30, 2026 · Effective: April 30, 2026
We offer a 14-day refund window on any Articlos subscription. To request a refund, contact hello@articlos.com within 14 days of your payment and we will refund it in full.
Email hello@articlos.com from the email address associated with your Articlos account. Include your account email and, if known, your invoice number or bank transfer reference.
We will acknowledge your request within 2 business days and process the refund within 5 business days.
All Articlos subscription payments are made by direct bank transfer (SEPA or SWIFT) against an invoice issued by PAPINGU L.L.C. We do not accept credit or debit cards and do not use any third-party payment processor.
Swiss customers: articlos Switzerland is operated by Oltion GmbH in partnership with articlos. Oltion GmbH handles Swiss billing, customer administration and local operations, including refund processing for Swiss invoices. See articlos.com/ch/refunds for the Swiss-specific refund policy.
Refunds are returned by bank transfer to the originating bank account. SEPA refunds typically settle within 3–7 business days; SWIFT refunds may take up to 10 business days.
You can cancel a subscription at any time. Cancellation stops future renewals; your access continues until the end of the current billing period.
Cancellation and refund are separate requests. You can cancel through your account settings or by contacting hello@articlos.com. To request a refund within the 14-day window described above, follow the steps in Section 2.
Nothing in this Refund Policy limits or excludes any rights you may have under applicable consumer protection law, including the statutory right of withdrawal available to consumers in the EU, EEA, and UK.
Refund requests and questions about this policy: hello@articlos.com.
PAPINGU L.L.C. — the entity behind Articlos — issues every invoice and is responsible for the underlying refund decision.