Last updated: April 30, 2026 · Effective: April 30, 2026
We offer a 14-day refund window on any Articlos subscription. To request a refund, contact hello@articlos.com within 14 days of your payment and we will refund it in full.
Email hello@articlos.com from the email address associated with your Articlos account. Include your account email and, if known, your Paddle order number or the bank transfer reference.
We will acknowledge your request within 2 business days and process the refund within 5 business days.
Refunds are returned to the original payment method.
For Paddle payments (cards, Apple Pay, Google Pay, PayPal, and other methods supported by Paddle), Paddle.com Market Limited acts as the merchant of record and processes the refund on our behalf. Card refunds typically settle within 5–10 business days depending on your card issuer or wallet provider.
For bank transfer payments (SEPA or SWIFT) issued against an invoice from PAPINGU L.L.C., the refund is returned to the originating bank account. SEPA refunds typically settle within 3–7 business days; SWIFT refunds may take up to 10 business days.
You can cancel a subscription at any time. Cancellation stops future renewals; your access continues until the end of the current billing period.
Cancellation and refund are separate requests. You can cancel through your account settings or by contacting hello@articlos.com. To request a refund within the 14-day window described above, follow the steps in Section 2.
Nothing in this Refund Policy limits or excludes any rights you may have under applicable consumer protection law, including the statutory right of withdrawal available to consumers in the EU, EEA, and UK.
Refund requests and questions about this policy: hello@articlos.com.
PAPINGU L.L.C. — the entity behind Articlos — is responsible for the underlying refund decision. For Paddle-specific billing questions (receipts, tax invoices, payment method updates), you can also contact Paddle directly using the support link on your Paddle receipt.